The pandemic, and the global collective reaction to it, have produced epochal changes in how we do things with a rapidity never before seen. “How we always did things” disappeared in an instant. As have other cataclysmic events in our lives, the virus has torn a hole in the universe we thought we were in and propelled us into a new one we are still figuring out. Things changed. We are in a new world, like it or not. There is no going back. The only way now is all the way through.
— Doug McQuiston, What Trends Will We Want to Keep Past the Pandemic?